Help & FAQs
Frequently Asked Questions
Got a dash light you don’t understand or wondering if a remap voids your warranty? You’re in the right place. We’ve rounded up the questions drivers ask us every week—from AdBlue errors to DPF regens—so you get clear answers before you even pick up the phone. If you can’t see what you need, call 07503 078486 or email stoketuning@gmail.com and we’ll help you out.
Find Out More From Stoke Tuning
Will an ECU remap void my manufacturer warranty?
Most manufacturers can’t detect a remap during a routine service, but if they take a full read of the ECU they may see the calibration has changed. We keep your original file on record, so we can flash it back before a warranty visit if you’re concerned.
How long does a Stage 1 remap take?
On most cars it’s 60–90 minutes including a health scan, battery support and a test drive. You can wait in our Wi-Fi lounge or we can do it on your driveway while you make a brew.
Is the remap safe for my engine and gearbox?
Yes. We raise power only within the safety margins set by the manufacturer and log boost, fuel pressure and EGTs during the road test. If anything looks marginal, we dial it back.
Can you remove the remap later?
Absolutely. We store the factory file in two secure locations. Restoring it takes about ten minutes and carries no extra charge within the first year.
What’s the difference between AdBlue repair and AdBlue delete?
Repair keeps the SCR system working and road-legal. Delete or removal disables it in software (and sometimes hardware) for off-road or export use only, stopping fluid costs and countdown timers.
Will an AdBlue delete pass an MOT?
No. A vehicle that originally needed AdBlue must still dose DEF to pass UK emissions tests. Delete is strictly for vehicles that never see public roads.
How do you clean a blocked DPF without removing it?
We inject a three-stage chemical treatment through the pressure sensor port, let it soak, then run a forced regeneration while monitoring back-pressure. It dissolves soot and ash without cutting the exhaust.
Do you use cloned tuning tools?
No. All our Autotuner, CMD Flash and diagnostic gear is 100 % genuine, which means proper checksum handling and full insurance cover.
Is mobile tuning possible in bad weather?
Light rain is fine under our canopy, but heavy rain or snow can risk electrical components. If the weather turns, we’ll rebook or invite you to the workshop at no extra cost.
What payment methods do you accept?
Cash, all major debit/credit cards via our SumUp terminal, or bank transfer. Fleet customers can request 30-day terms.